Terms of service

Welcome to www.gharanakarigaricompany.com, owned and operated by Batra Ventures. By accessing or using this Website, you agree to be bound by the following Terms of Service. If you do not agree with any part of these terms, please do not use our Website.

1. Use of Website

You agree to use this Website for lawful purposes only. You must not use this Website in any way that may damage, disable, or impair it or interfere with any other party’s use of it.

2. Product Information

All products listed on our Website are handcrafted with care. We strive to provide accurate descriptions and imagery, but due to the handmade nature, slight variations in color, pattern, or stitching may occur. These are not considered defects and are part of the product’s uniqueness.

3. Orders & Payment

  • Orders placed through our Website are subject to acceptance and availability.
  • Prices are listed in INR and are inclusive of applicable taxes unless otherwise mentioned.
  • We reserve the right to refuse or cancel any order at our discretion, including for reasons of stock unavailability, pricing errors, or suspicion of fraudulent activity.

4. Shipping & Delivery

Please refer to our Shipping & Delivery Policy for details on shipping timelines, charges, and tracking. Gharana Karigari Company is not responsible for delays caused by third-party logistics providers.

5. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy. We only accept return requests submitted through the provided return portal within the stipulated timeline.

6. Store Credit

Refunds are offered in the form of store credit only. Please refer to our Return & Exchange Policy full details.

7. Intellectual Property

All content on this Website—including images, text, graphics, logos, and designs—is the property of Batra Ventures and is protected by Indian copyright and trademark laws. You may not copy, reproduce, or use any content without our written permission.

8. Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which outlines how your data is collected, used, and protected.

9. User Conduct

You agree not to:

  • Use the Website for any fraudulent or unlawful purpose.
  • Impersonate any person or entity.
  • Attempt to gain unauthorized access to any part of the Website or its systems.

10. Limitation of Liability

Batra Ventures is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Website or its products.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the Website after such changes constitutes your agreement to the new terms.

12. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of courts located in [Your Business Location].

Contact Us

For any queries regarding these Terms of Service, please contact us at:
📧 garvansh@batraventures.in
📞 +91 9997796927